FAQs

FAQs

Why does my order take a little longer than other stores?
Every Voice Riot item is printed on demand, just for you, after you place your order. We don't keep piles of pre-made shirts sitting in a warehouse, which means less waste and more designs. It just takes a few extra days to make yours.

Can I cancel or change my order?
Yes, within 12 hours of placing it. Email us at hello@voiceriot.co with your order number as soon as possible. After 12 hours your order goes into production and can't be cancelled or changed.

I made a mistake in my shipping address. What do I do?
Email us within 12 hours of placing your order and we'll update it. After that, your order may already be in production, and we can't be responsible for packages sent to an incorrect address entered at checkout.

Shipping

How long will it take to get my order?
Most orders are printed within 2–7 business days, then take 3–5 business days for standard shipping (4-8 for economy) to arrive. All times are estimates and can run longer during holidays and busy seasons. See our Shipping Policy for details.

Do you ship outside the US?
Not right now. We currently ship only to addresses within the United States.

How do I track my order?
You'll get an email with tracking information as soon as your order ships. Tracking can take up to 48 hours to start updating.

I ordered more than one item. Why did only part of my order arrive?
Different items may be made by different production partners, so they can ship separately and arrive on different days. You'll receive tracking for each package.

My tracking hasn't moved in a while. Is my package lost?
If your tracking hasn't updated in [10] business days, or your order is past its estimated delivery date, email us at hello@voiceriot.co with your order number and we'll help look into it.

My package says delivered, but I can't find it.
Check with neighbors, your front office or mailroom, and around your delivery area. If it still doesn't turn up, contact your local post office or the carrier. Once a package is marked delivered, we're unable to replace it.

Returns and Issues

Can I return or exchange my order?
Because every item is made just for you, all sales are final. We don't accept returns or exchanges for change of mind or wrong size, so please check the size guide before ordering. See our Refund Policy for details.

What if my item arrives damaged, misprinted, or wrong?
We'll make it right. Email us at hello@voiceriot.co within 7 days of delivery with your order number and clear photos of the issue, the item, and the shipping label. Once we review it, we'll send a replacement or issue a refund. You won't need to send the item back unless we ask.

The color looks a little different than on my screen. Is that a defect?
Small differences in color and print placement are normal with made-to-order printing, and screens display colors differently. These aren't considered defects.

Sizing and Care

How do your shirts fit?
Each product page has a size chart with exact measurements. The easiest way to choose is to lay a shirt you already love flat, measure it, and compare. Visit our Size Guide for tips.

How do I care for my shirt so the print lasts?
Wash inside out in cold water on a gentle cycle, and tumble dry on low or hang to dry. Don't iron directly on the print, and skip bleach and dry cleaning.

About Voice Riot

What is Voice Riot?
Voice Riot is statement apparel for people who refuse to stay silent when someone is being wronged. Read our story on the About Us page.

What are the Riot Files?
The Riot Files are our stories on TikTok and Instagram, each one about a moment where someone is being wronged and doing the right thing will cost something. We never ask whether you'd act. We ask how. TikTok · Instagram

Still have a question?
Email us at hello@voiceriot.co and we'll get back to you.